Travel Agents
Thursday, September 03, 2009 by Rudy Maxa.
Are travel agents obsolete? When airlines stopped paying agencies fees to issue tickets in 2002, and with the rise of travel planning on the Internet, you might think so.
Yet although there’s been a decline in the number of storefront travel agencies throughout the past 17 years, the actual number of travel agents hasn’t changed much, according to the American Society of Travel Agents (ASTA). Given the extraordinary number of hotel, airline, and car rental reservations made online today, how can that be?



